Connected Google and Microsoft accounts

How to manage and delete the data Mansaria obtains from your Google Calendar, Gmail or Outlook.

What you can connect

Your Google Calendar, so that the viewings you schedule appear in it, and your Gmail or Outlook mailbox, to write to a client from their record using your own address. With Outlook you also see your correspondence with that client in the record. Connecting is optional: without it, Mansaria works the same.

What we store

• Your account address and, for Google, its identifier.
• The access keys issued by Google or Microsoft, encrypted by the application before they are stored. Neither the database nor its backups are enough to read them.
• For each viewing sent to your calendar, the event identifier.
• For each message sent from a record: recipient, subject, date and who sent it, without the text.
• Your correspondence is not stored: what you see from Outlook in the record is requested from Microsoft when you open it and is not kept.

Disconnecting in Mansaria

• Settings → Calendar → “Disconnect”
• Settings → Email → “Disconnect the mailbox”

When you disconnect, we delete the access keys immediately. With Google, we also revoke the permission with Google. Google revokes it for your whole account at once — calendar and email — so if the same account is still connected for the other function, we keep it while that is the case and tell you on screen. With Microsoft the application cannot revoke the permission: do it in your account (see below).

Removing access from your account

• Google: at myaccount.google.com/connections, find Mansaria and remove its access. This removes calendar and email at once.
• Microsoft, personal account (Outlook.com, Hotmail): account.live.com/consent/Manage.
• Microsoft 365, work account: myapps.microsoft.com. If your organisation’s administrator granted the permission, only they can remove it.

If you remove access there, the connection stops working and Mansaria offers to connect again. Also press “Disconnect” to delete the keys on our side.

What is already in your calendar or mailbox

Events created and messages sent are in your Google or Microsoft account: disconnecting does not delete them, and you can delete them there. The line for each message sent is part of the client’s record at your agency and is kept with it.

If you leave the agency or delete your account

When the agency removes you or your account is deleted, your connections are deleted automatically and, with Google, the permission is revoked. To request deletion of your account: Settings → Data and documents → “Delete the account”.

Backups

Deleted keys may remain, encrypted and unused, in backups for up to 30 days. If Google does not respond when we revoke the permission, we keep the encrypted key for up to 7 days only to retry.

More information

The details are in the privacy policy. For any question or request about your data, write to info@mansaria.com.